Privacy Policy

De Castle Inn (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us online or offline.

1. Information We Collect

We may collect personal information when you:

• Submit a form on our website
• Fill out a LinkedIn Lead Generation form
• Contact us via phone, WhatsApp, email, or social media
• Make an enquiry or booking

Information collected may include:

• Name
• Email address
• Phone number
• Job title
• Company name
• Enquiry details related to accommodation or services

2. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to your enquiries
• Sharing room availability, pricing, and booking details
• Contacting you regarding corporate stays, group stays, or banquet services
• Providing customer support
• Improving our services and communication

We do not use your data for unsolicited marketing.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only:

• Authorized internal staff for enquiry handling
• When required by law or regulatory authorities

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure

Your data is stored securely and accessed only by authorized personnel.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal or business requirements
• You may request deletion of your data at any time.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for communication

To exercise these rights, please contact us using the details below.

7. Third-Party Platforms

Our lead forms and advertisements may be hosted on platforms such as LinkedIn, Google, Facebook, or Instagram. Any data collected through these platforms is handled in accordance with this Privacy Policy and the respective platform’s policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

De Castle Inn
📍 Plot No.3, Parvathi Ammal Street, Annamalai Avenue, Shakti nagar, Porur, Chennai - 116
📞 Phone / WhatsApp: 97108 35511
📧 Email: info@decastleinn.com